How are you? No Really, How are you?
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The Hub is committed to providing confidential and compassionate support, information and signposting for our Health and Social Care colleagues.
Our vision is to normalise support seeking, reduce fear of stigma and instil a culture where psychological wellbeing is a fundamental part of how we lead, behave and treat each other.
Call us: 0300 303 5406 Email us: staffwellbeinghub@staffsstoke@icb.nhs.uk Twitter: StaffsStokeWH
about us
The Staff Psychological Wellbeing Hub was launched in recognition of the need to be doing more to support our staff.
The Hub provides a confidential space for our Health and Social Care colleagues to talk through any issues that are impacting upon their everyday lives.
If you are feeling stressed, anxious or overwhelmed our team of trained clinicians are dedicated and compassionate in the support we offer. We offer a one-to-one assessment and will ensure you get the right access to the right support should you need it. Don't struggle alone, let us help you get back on track by clicking here.
Our Vision
How are you? No, really, how are you?
It can be difficult to be open and honest about how you’re really feeling. If you’re not feeling yourself, talk to us.
Here at the Hub, we're committed to providing confidential and compassionate support, information and signposting for our Health and Social Care colleagues.
As staff members ourselves, you will be supported by someone who “gets it”.
Our vision is to normalise support seeking, reduce fear of stigma and instil a culture where psychological wellbeing is a fundamental part of how we lead, behave and treat each other.
We recognise the number of challenges faced by Health and Social Care staff. The wellbeing of our colleagues should be a key priority with ease of access to support. The Staff Psychological Wellbeing Hub was launched on 17th May 2021 and supports the following staffing groups:
- Primary Care colleagues
- Social Care colleagues
- Midlands Partnership NHS Foundation Trust
- University Hospital of North Midlands NHS Trust
- North Staffs Combined Healthcare NHS Trust
- West Midlands Ambulance Service
- University Hospitals of Derby and Burton NHS Foundation Trust
- Third Sector Services
- Students & Apprentices
who we support
Rich Bagnall
Service Lead
Lewis Chingono
Senior Clinician
Elaine Bishop
Senior Clinician
James Wilson
Adminstrator
Vicky Jones
Senior Clinician
Amanda Boyd
OD Practitioner
Meet The Team
Nicki Haywood
Outreach & Engagement Lead
Beth Mason
Senior Clinician
Andrea Hughes
Senior Clinician
We are a self referral confidential service. No
one, including your line manager will be made
aware of your conversations with us.
We take confidentiality seriously and will ensure
that your information is not shared without your
consent to do so.
Your information is stored on our unique system
which can only be accessed by the Hub Team.
It is at your discretion whether your organisation
are informed of your referral and/or assessment
outcome.
"Your manager or employer does not need to know that you have accessed the service."
Confidentiality
LGBTQ+ Toolkit
The Staff Psychological Wellbeing Hub have been commissioned by Be Well Midlands to develop wellbeing toolkits for staff who identify as:
- LGBTQ+
- having Ethnic heritage or are overseas staff
- Differently abled and/or Neurodiverse
- Cross one or all 3 of the above sections
The LGBTQ+ toolkit can now be accessed by clicking the image on the right or using the QR code for mobile devices.
Financial Wellbeing
The Hub team have developed a Finanical Wellbeing Toolkit, recognising the ongoing financial challenges faced by all of our health and social care colleagues across Staffordshire and Stoke-On-Trent.
Click on the toolkit (right) to access this resource and follow a number of links within that will take you to further information.
"This forum is great for support and generally knowing you're not on your own in the big bad world"
Feedback from current member
Carer's network
Do you provide care for a family member(s) or a friend? If so, we have a peer led ‘Carer Support Network’. This peer support group is for our health and social care colleagues across Staffordshire and Stoke-on-Trent who also have caring responsibilities.
Our network creates a space for people to share their stories, offer support and share useful information/resources. We have a chat function within MS Teams which can be utilised 24/7, as well as our monthly network meetings, facilitated by a member of the Staff Psychological Wellbeing Hub team.
If you would like to join our carer support network or would like a chat with us, please get in touch. You can contact us at:
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Accessibility
- Included tab option with logical tab order.
- Used contrast and font setting checker tools to ensure that the font and colours fall in line with accessibility guidelines.
- Kept the website free of colour contrasts that could make it difficult to read.
- Avoided the use of complex visuals
- Included transcripts or captions in all video or audio content.
- Website designed to adapt to different screen sizes and orientations without losing information or functionality.
- Used headings and subheadings to structure content logically.
- Kept our navigation layout consistent throughout the site.
- Ensured paragraphs and sentences are kept short and to the point.
We recognise the importance of making our site accessible to all. We are following accessibility guidance wherever possible and we continue to work with Canva to add any additional tools. If you have any suggestions in regards to improving accessibility across the site then please get in touch and we will always strive to make any improvements we can. Please how we are prioritising Accessibility below:
Feedback from colleagues
We really value colleagues taking the time to send us feedback as this allows us to look at what we are doing well but also how we can improve our service. Our feedback is also really important in encouraging others who are considering accessing support to take that first positive step.
Please use the link below to see what our colleagues who have used the service are saying:
please contact us if you have any feedback, suggestions or questions?
Reach out via email:
- South Staffordshire urgent mental health helpline: call 0808 196 3002 (covers Stafford, Stone, Rugeley, Cannock, South Staffs, Lichfield, Burton, Uttoxeter, Tamworth).
- North Staffordshire Combined Healthcare Crisis Care Centre (Covers North Staffs). Open 24 hours a day, 365 days a year. Call 0800 023 8728.
- Staffordshire Mental Health Helpline - a confidential emotional support helpline run by Brighter Futures, offering a safe place to talk if you’re feeling worried, stressed or low, or if you're concerned about someone else. Call 0808 800 808 2234 Text 0786 002 2821, email staffordshire.helpline@brighter-futures.org.uk or online chat at www.brighter-futures.org.uk. They are open everyday, 2pm - 2am.
- Samaritans - a confidential crisis support helpline, 24 hours a day, 365 days a year. Call 116 123.
- NHS 111 - talk to a trained nurse for help and support 24 hours a day, 7 days a week. Call 111.
Need support out of hours?
Organisations